Back to All Events

Accidental Counsellor

  • Cootamundra Ex-Services Club Parker Street Cootamundra, NSW, 2590 Australia (map)

The Lifeline Accidental Counsellor course equips participants with the essential skills and structure to:
Recognise when a person is in crisis.


Respond in an appropriate and compassionate manner.


Refer the person to a suitable service.


Have you ever found yourself supporting a customer, client, friend, family member, colleague or even a stranger who is experiencing distress or a crisis, and you aren’t sure what to say?

Our Accidental Counsellor workshop equips participants with the skills and knowledge to respond appropriately in these situations.


Learning how to ‘Recognise, Respond and Refer’ helps participants build their confidence to support someone in distress or experiencing a crisis. Participants will learn effective communication skills, ask directly about thoughts of suicide and respond safely, whatever the answer. It defines the role of an “Accidental Counsellor” and includes a self-care module to ensure their own wellbeing.

This Face to face workshop is delivered by Lifeline Trainers.
No pre-existing skills or knowledge are required. (age 16+)
This workshop is free for you to attend thanks to the full funding of NSW Government.

DATE: Monday 25 March 2024
TIME: 11.30am - 4.00pm
VENUE: Cootamundra Ex-Servicemens & Citizens Memorial Club
299 Parker St, Cootamundra NSW 2590
COST: FULLY - FUNDED
REGISTER: https://lifelinecentralwest.org.au/event/fr10ac

Earlier Event: 23 March
Cash Bingo - CanAssist Fundraiser
Later Event: 4 April
Careers Expo - Save the Date